Privacy Policy
Effective date: August 28, 2026
All Assured Solutions (“All Assured Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, protect, and retain information when you visit our website, contact us, complete a form, or communicate with our existing Facebook Page or Instagram professional account.
This notice covers our website and social-media lead and communication tools, including Assured Signal Scout. It does not replace privacy notices that may be provided by insurance carriers, benefit providers, financial institutions, LegalShield, IDShield, or other third-party product and service providers.
Information we collect
Depending on how you interact with us, we may collect:
- Contact and identity information: name, email address, telephone number, company name, social-media username, platform user ID, and other information you voluntarily provide.
- Conversation information: Facebook or Instagram comments, direct messages, timestamps, the related Page or post, and our team’s follow-up notes.
- Service-interest information: the type of insurance, benefits, bonds, legal, identity, or related protection you ask about, along with a general location when you provide it.
- Website information: pages viewed, referring page, approximate device and browser information, cookie choices, and analytics information where permitted by your consent and applicable law.
- Client-service information: information you submit when requesting policy service, an assessment, an appointment, or another service.
Please do not post or send Social Security numbers, payment-card information, passwords, medical records, government identification numbers, or detailed policy documents through public comments or ordinary social-media messages. Our social automation is not designed to collect that information.
How we use information
We use information to:
- respond to questions and requests you initiate;
- identify the service or team member most likely to help;
- create or update a contact record in Agent CRM;
- schedule and document follow-up conversations and risk assessments;
- provide client service and maintain business records;
- protect our website, accounts, systems, clients, and team from misuse or security threats;
- measure and improve our website, communications, and services; and
- meet legal, regulatory, licensing, contractual, and insurance-recordkeeping obligations.
Assured Signal Scout and social-media information
Assured Signal Scout is our secure Facebook and Instagram event-routing service. When someone voluntarily comments on or messages an All Assured Solutions account, the service may receive the message or comment, platform and Page identifiers, timestamps, and related context made available through approved Meta permissions. It may classify the general service interest and send a limited lead record and the original inquiry to our private Agent CRM account so an authorized team member can follow up.
Assured Signal Scout does not scrape private profiles or groups, search for people outside approved Meta data, mass-follow accounts, determine insurance eligibility, bind coverage, or make coverage decisions. Sensitive or non-routine questions are directed to a person. Automated replies remain subject to our approval, testing, Meta’s policies, and applicable law.
When we disclose information
We may disclose information to:
- authorized All Assured Solutions personnel who need it to respond or provide service;
- service providers that support our website, hosting, security, communications, analytics, and customer relationship management, including Meta, Vercel, and Agent CRM;
- insurance carriers, benefit providers, professional partners, or other providers when you ask us to pursue a solution and the disclosure is necessary for that request; and
- government authorities, regulators, courts, or other parties when required by law or reasonably necessary to protect rights, safety, security, or prevent fraud.
We do not sell personal information. We do not use sensitive insurance or health information for targeted advertising.
Cookies and analytics
Our website may use necessary cookies for security, forms, and core functions. With your choice where required, we may also use preference, analytics, or marketing technologies. You can review or change your choices through the “Privacy Choices” control on our website. Browser settings may also allow you to limit cookies, although some website features may not function properly.
Data retention
We retain information only as long as reasonably necessary for the purpose for which it was collected, to provide requested services, maintain appropriate business records, resolve disputes, protect our systems, and satisfy legal or regulatory requirements. Retention periods vary by the type of record and the services involved. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely dispose of it.
Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. These include limiting access, using secure connections, verifying Meta webhook signatures, restricting integration permissions, and keeping credentials out of public source code. No website, platform, or transmission method can be guaranteed completely secure.
Your choices and requests
Subject to applicable law and appropriate identity verification, you may ask to access, correct, or delete personal information associated with your website or social-media interaction, or ask us to stop certain communications. Instructions for social-platform deletion requests are available on our Data Deletion Instructions page.
You may unsubscribe from marketing emails through the link in the message and may ask us to stop non-transactional text messages by replying STOP. Service-related and legally required communications may still be sent where permitted.
Children’s privacy
Our website and services are intended for adults and businesses. We do not knowingly use Assured Signal Scout to collect personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and delete it as appropriate.
Third-party websites and services
Our website may link to third-party websites, carriers, benefit providers, online enrollment platforms, social networks, or payment and scheduling services. Their privacy practices are governed by their own notices. Review those notices before providing information.
Changes to this policy
We may update this Privacy Policy as our services, technology, or legal obligations change. We will post the revised policy here and update the effective date. Material changes may also be communicated through another reasonable method.
Contact us
All Assured Solutions
9071 Center Street
Manassas, VA 20110
Phone: 703-596-2411
Email: Dial@AllAssuredSolutions.com
For a privacy or deletion request, use the subject line Privacy Request and do not include passwords, Social Security numbers, or other highly sensitive information in the initial message.